Our Customer Success team is here to help make your RV rental business as successful as possible. When you list with RVshare you are paired with an Account Manager who will focus on your business goals, get you up to speed on the latest and greatest within the platform, and provide guidance when questions inevitably come up. Whether you are new to renting out your RV or have years of experience under your belt, utilizing your Account Manager will benefit your performance on the RVshare platform.
How will I work with my Account Manager?
Your Account Manager will provide you with dedicated service, support, and improvement opportunities with the aim of increasing your performance on RVshare. By providing this enhanced level of service, you will have a better understanding of the marketplace and how it works, plus additional product offerings to improve your success. The primary goal is to help your business succeed.
Some topics you will discuss with your Account Manager:
- How to create a great listing
- Providing the best renter experience possible
- Performance metrics and how to increase visibility with renters
- Training and support on how to use your Dashboard
- Tips and tricks to effectively manage your business
How are Account Managers assigned?
Each Account Manager is responsible for a territory. The RVshare territories are organized geographically and balanced so Account Managers are able to provide consistent service and meet the needs of owners within their regions.
If you are an owner who has a large inventory, you will be assigned to one of our Fleet Account Managers. Fleet Account Managers provide owners with quarterly account reviews, performance metrics, and many more benefits. Please reference the second map below to find your Fleet Account Manager.
Find your Account Manager
If you are in a state that is not listed below please contact Megan Headrick ([email protected]) the Senior Manager of Customer Success and she will connect you with your Account Manager.
Lauren McCaffrey
Arizona, Wisconsin, Mississippi, Tennessee, New York
Dream RV: 1950s Dalton
Favorite Destination: Half Moon Bay, Bahamas
Contact Info:
(614) 639-5340
[email protected]
Bre Bly
Montana, Utah, Colorado, South Dakota, West Virginia, Delaware, DC, Illinois
Dream RV: 2022 Sprinter Ultimate Coach
Favorite Destination: Grand Canyon National Park
Contact Info:
(614) 639-3355
[email protected]
Josh Tatter
Washington, Wyoming, Arkansas, Ohio, North Carolina, South Carolina
Dream RV: Phaeton 44 OH
Favorite Destination: Myrtle Beach, Mohican State Park
Contact Info:
(614) 639-5405
[email protected]
David Beery
New Mexico, Alaska, North Dakota, Michigan, Virginia, Massachusetts, Hawaii
Dream RV: Entrada 2600DS
Favorite Destination: White Mountain National Park
Contact Info:
(330) 537-9076
[email protected]
Ashlee Whitmer
Idaho, Minnesota, Iowa, Kansas, Missouri, Georgia, Connecticut
Dream RV: Ford Condor II
Favorite Destination: Hocking Hills
Contact Info:
(614) 639-5206
[email protected]
Noel Llano
Nevada, Nebraska, Oklahoma, Indiana, Louisiana, Vermont, New Jersey, Maine
Dream RV: Airstream Flying Cloud
Favorite Destination: Tenerife, Spain
Contact Info:
(614) 686-2069
[email protected]
Kat Bergeron
Oregon, Pennsylvania, Maryland, New Hampshire, Rhode Island, Alabama, Kentucky
Favorite RV: Oliver Travel Trailers
Favorite Destination: Squamish, BC
Contact Info:
[email protected]
(512) 607-5975
Fleet Managers (5 or more RVs)
Nicole Wagner
Arizona
California
Illinois
Maine
Michigan
Minnesota
Montana
New Jersey
Nevada
New York
Ohio
Oregon
Pennsylvania
South Dakota
Washington
Wisconsin
Alaska
Dream RV: Winnebago Ekko 22A
Favorite Destination: Thailand and Singapore
Contact Info:
(614) 639-5426
[email protected]
Michael Laborde
Alabama
Arkansas
Colorado
Connecticut
Florida
Georgia
Iowa
Idaho
Kansas
Kentucky
Massachusetts
Maryland
North Carolina
New Mexico
Tennessee
Texas
Utah
Dream RV: Class B Van
Favorite Destination: Puerto Rico & Thailand
Contact Info:
(972) 656-8206
[email protected]