Taking about 45-60 minutes to help renters feel comfortable operating your RV during pick-up is suggested.
Minimize the chance of damage during the trip by reviewing the applicable items in the checklist below with your renter upon their arrival.
It is also a good idea to put together a frequently asked questions document to be left in your RV.
- Appliances – Tour the kitchen and bathroom pointing out how to use sinks, shower, toilet, and other appliances
- Furniture – Show renters how to reconfigure furniture into sleeping arrangements
- Lights – Point out outlets and light switches that may not be easily visible
- Slides – Highlight how the slides work and what must be cleared out of the way to properly move slides in and out
- Generator – Discuss refueling and when/how to operate the generator
- Propane – Show renters where propane tanks are located, how to turn them on, and what they power
- Fuel – If your RV is drivable, discuss how to refuel the RV including the type of fuel that should be used
- Spare Tire – Make sure renters know where the spare tire is along with any other tools they may need on their trip
Tip: Encouraging renters to practice each step themselves while you are there can save time and questions while they are on their trip.
Set Up and Tear Down
If you are not delivering your RV, take the time to explain all aspects of setting up and tearing down camp:
- Stabilizing the RV – Discuss leveling jacks and other equipment needed to level and stabilize the RV
- Hookups – Review water, waste, and power hookups including how to use the equipment required for each
- Awning Usage – Demonstrate opening and retracting the awning and discuss when the awning can safely be used
- Dumping the tanks – Discuss how to dump the tanks and the equipment needed to do so. Make sure that renters are aware of the importance of proper toilet paper usage as well
Tip: If you rent a trailer be sure to include instruction on how to attach and detach the trailer and sway bars, as well as how to use the hitch.
If possible, take your renters on a brief driving lesson around your area and discuss the nuances of driving or towing your RV:
- Left and right turns
- Backing up
- Navigating gas stations and toll booths
Tip: Allow all primary drivers listed on the departure form a turn at driving or towing your RV.
Make sure that your renters have a copy of, or know where to find all necessary documentation and helpful information for your RV, including:
- Reservation Details – Your renters should carry a copy of the reservation details as verification of their right to use your RV. This information can be found in the confirmation email they received when they booked or the Reservation Details in their renter Dashboard.
- Proof of Insurance – Make sure the renter has the necessary insurance documents in the RV. If your RV is insured by RVshare rental insurance, the insurance addendum serves as proof of insurance during the trip and a copy must be kept in the RV. The insurance addendum can be found in the Documents section of the Reservation Details.
- Vehicle Registration – Tell the renter where this information is kept in case they need it during their trip.
- Owner’s Manual – This information can be helpful to answer questions for your renter while they are on the road. Make sure your renter knows where to find the owner’s manual and highlight important information so it’s easy to find.
Tip: Be sure to exchange trip plans and contact information so that you and the renter can get ahold of each other while your RV is on the road.